Your Privacy
Last updated: 2026-10-18
We are Heavy Duty Towing Chattanooga. When you use heavydutytowingchattanooga.com, call us or send a request, we receive some information about you. This notice covers how we handle it.
What we collect
- Details you type into a form, such as your name, contact information, ZIP code, the service and any notes.
- Details from phone calls: the calling number, date, time and duration, plus a recording or transcript if call recording is enabled.
- Standard technical information sent by your browser, including IP address, browser type, referring page and the pages viewed.
Why we use your information
- Replying to you and arranging an estimate or service visit
- Completing the work you ask for
- Keeping out spam and fraudulent submissions
- Understanding which pages lead to requests
Sharing your information
We share your information only with the service providers who help us run this site, answer calls and complete your request (for example, form, phone and scheduling providers, and the technicians who perform the work). We do not sell your personal information.
Storage and security
We keep request records only as long as needed for the purposes above and protect them with reasonable safeguards. No method of transmission is completely secure.
Calls, texts and email
We contact you about your request by phone, text or email, as you asked us to. Carrier rates for messages and data may apply. To stop text messages, reply STOP.
Your options
Call (423) 387-0740 or use the contact form on this site if you want a copy of the information we hold about you, a correction, or deletion.
Updates to this policy
We may update this policy and will change the date above when we do.
Children
We do not aim this site at children under 13 and do not knowingly gather information from them.